Don't just have been we not seated in Company as advised, we quickly figured out the video program and WiFi was failing to function and we would not manage to listen to audio or movies all through our 10 hour flight. I often anticipate experiencing videos on extended flights.
After reading A few of these opinions I am pretty dissatisfied AA will not employ the service of new administration. I had a problem with leaving our iPad on the aircraft. When I went again into the gate no-one would take the time to go back to the airplane and Look at.
My flight was to go away at 6 a.m. meaning leave your mattress and your property before the crack of dawn. Only to undergo stability and afterwards sit during the airport lounge because the crew was not able to fly.
I flew on American airlines for The 1st time and very last. our baggage was harmed with black grease on it large hunks out of your handles and wheels. your aircraft was soiled and very awkward. the flight crew wasn't friendly in any way. My granddaughter was with me and is about 6ft tall no area for her legs and individual laid again in her seat and she or he couldn't move in any respect in her seat.
The temperature in Dallas from 11:00 am until eventually nicely just after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't filled with weather conditions as The trail was direct and never altered aside from slight turbulence which triggered altitude adjustments to prevent. The weather in DC was apparent and no rain. Climate predicted for Charleston WV did take place forty five minutes following the initially scheduled landing time must have happened. It is actually my belief that American Airways might have and should have presented extra in the way of logistical skills in Dallas for gate availability and contingency ideas when gates are blocked, extra support for delayed connecting flights to aid travellers and stay away from missed flights, and much more humanity and comprehending for travellers stranded at nighttime in a significant city without having data, methods, and so on. We were not provided something by Vanessa S. or even the gate personnel. I did go to the ticket counter in DC as well as a Supervisor, Sandra did provide our 1st and only apology and information on hotel shuttles from your airport and a reduction voucher fantastic at various accommodations. Incidentally, our luggage which was checked wasn't accessible to us on Friday night time and we have been available a complimentary toiletry bag. Baggage staff were being very courteous plus the emphasize of our shopper working experience. Mainly because we could not get re-booked until the next day And that i could not reach Charleston WV as necessary for small business obligations, I rented a resort area in DC in addition to a rental vehicle and drove myself to Charleston WV from Washington DC. the following early morning in order to arrive as needed. The results of my knowledge left me feeling really unhappy in The client service available at American Airlines.
Two months back we received the horrible news that our twelve 12 months previous grandson were strike by a truck and killed. We needed to get from PA to CA as immediately as possible. It absolutely was Thankagiving week, the worst 7 days of the calendar year to vacation by means of Hotwire, we ended up in the position to get reservations the subsequent morning on American, not the airline on which we normally journey.
my flight 5151 from savannah to charlotte 405pm was delayed for 4 one/2 hrs with a flat tire no tire in the savannah airport to fix it so we had to anticipate another battle from charlotte to deliver the tire to us and after that we experienced to wait once more for an additional flight to convey the Software to mend the tire . we had been told to generate our on reservation For brand new tickets and still once we named in there was no information and facts of a delay my irritation amount is confused, laura a AA personnel attempted to help and bought really frustration because she experienced a tough time placing me and my spouse and children with each other I had been advised to have a seat and she or he would consider later on following helping other customer at that point I felt like I did not make any difference soon after experience that I wasn't crucial I ask for 2 food ticket so we could take in mainly because if flight wasn't delayed I would've be household for meal at 7pm in Cleveland ohio I have never taken this airline before make sure you enable it to be appropriate and swap 2 round trip ticket
Charlestown to Akron worst boarding experience ever. Gate 38 b. A greyhound bus terminal is healthier operate. Superior luck in your new Professions
On January twenty fifth I contacted American Airlines, as I looked at our reservations and recognized that my Daughter had us traveling all day long, So I referred to as to up grade our tickets to firstclass as I did not wish to travel all day long in coach. I exploit lay make an effort to journey first-class as I am sure you may assessment but I'm trying to preserve my Miles as we've been planning a substantial family/graduation excursion to Hawaii.
I can not believe that you board passengers ahead of doing your checks on the airplane. Leaving your clients trapped for over two several hours with no to little info is full bullshit. While you are fundamentally similar to each individual airline Within this respect, it’s just not acceptable to take care of your consumers this fashion.
When examining in at IAH, the personnel at the rear of the AA desk ended up recommended you read all chatting and talking about getaway. They seem annoyed that we had a lot of baggage. The additional do the job was finding within their way. This wasn't the best way I envisioned to begin my excursion.
Member. I offered to pay for the seats for the reason that I utilized almost all of my miles on this holiday. I don’t have an understanding of anytime I fly American I have trouble’s.
immediately after arrival at airport I had been knowledgeable which the flights had been overbooked And that i could get to Dallas the next morning but not to Las Vegas.
I'd a horrible practical experience applying American Airlines! My gate was improved six periods and that they had me managing from gate to gate to skip my flight! Then was placed on A different flight who’s gate was improved 4 moments after that! The individuals at gate ended up nasty and didn’t treatment! My flight was delayed on account of servicing issues then I ultimately get on plane and sit in my seat and my arm was scratched by an staff pushing the drink cart!